Terms of service

Welcome to LUNA ON THE SKY. By accessing our website and purchasing from our store, you agree to the following Terms of Service. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, as well as any additional policies referenced on our website.

If you do not agree with any part of these terms, please discontinue use of our website.

2. Online Store Use

You may not use our products or services for any illegal or unauthorized purpose.

You agree not to violate any applicable laws, regulations, or third-party rights while using our website.

Any misuse of the website may result in the suspension or termination of access to our services.

3. Product Availability & Accuracy

We strive to ensure that all product information, descriptions, images, and pricing are accurate.

However, we do not guarantee that all information is error-free, complete, or current at all times.

We reserve the right to:

  • Correct errors or inaccuracies
  • Update product information
  • Modify prices without prior notice
  • Limit or discontinue products at any time

4. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the selected payment method
  • Your order may be subject to verification before approval

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

5. Shipping & Delivery

Orders are processed according to our Shipping Policy.

Delivery estimates are provided for reference only and are not guaranteed.

LUNA ON THE SKY is not responsible for delays caused by shipping carriers, weather conditions, customs procedures, or other circumstances beyond our control.

6. Returns & Refunds

All return and refund requests are governed by our Return & Exchange Policy.

Customers must contact us before returning any item.

❗Please note: The business address listed on our website is not a return address.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Website design
  • Branding materials

is the exclusive property of LUNA ON THE SKY and may not be copied, reproduced, distributed, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, LUNA ON THE SKY shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

All products and services are provided on an "as available" basis without warranties of any kind.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites.

Accessing third-party websites is done at your own risk.

10. Privacy

Your use of our website is also subject to our Privacy Policy regarding the collection, storage, and use of personal information.

11. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website after updates constitutes acceptance of the revised terms.

12. Contact Information

📧 contact@lunaonthesky.com

Thank you for choosing LUNA ON THE SKY 🤍✨